Frequently Asked Questions
What types of fruits and vegetables do you export?
We export a wide variety of fruits and vegetables, including avocados, mangoes, pineapples, bananas, passion fruits, French beans, peas, chilies, broccoli, baby corn, and baby carrots, among others.
Do you offer organic or conventional produce?
We offer both organic and conventional produce to cater to the preferences of our customers. Our organic products are certified by recognized authorities to ensure compliance with organic standards.
What packaging options do you provide for your fruits and vegetables?
We offer a range of packaging options, including cartons, crates, and customized packaging solutions tailored to the specific needs of our customers.
What is the lead time for placing an order and receiving the shipment?
The lead time for placing an order and receiving the shipment depends on factors such as product availability, order volume, and shipping destination. Generally, we strive to fulfill orders promptly to ensure timely delivery.
Where are your fruits and vegetables sourced from?
Our fruits and vegetables are sourced from Kenya, known for its fertile soil and favorable climate, which produce high-quality and flavorful produce.
How do you ensure the freshness of your products during shipping?
We prioritize freshness by harvesting our produce at peak ripeness and immediately packaging them for shipment. Additionally, we use efficient shipping methods and packaging techniques designed to maintain freshness throughout transit.
Can you accommodate custom orders or specific packaging requirements?
Yes, we can accommodate custom orders and specific packaging requirements based on the preferences and needs of our customers. Our team works closely with clients to fulfill their unique specifications.
What certifications do your products have?
Our products may have various certifications, including organic certification, GlobalGAP certification, and other relevant certifications ensuring compliance with international quality and safety standards.
Do you ship internationally, and what are your shipping policies?
Yes, we ship internationally to various destinations worldwide. Our shipping policies include clear communication, efficient logistics coordination, and adherence to relevant regulations and standards.
How do you guarantee quality control and customer satisfaction?
We have stringent quality control measures in place throughout the production, handling, and shipping processes. Our dedicated team conducts regular inspections and quality checks to maintain the highest standards of freshness and quality in our products.
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